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Why SoftwareONE?

We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With around 8,300 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies.



Anyone who contributes so much for their customers should also have solid structures behind their back. That's why we're constantly on the lookout for new talents for our internal teams. Here you can find a new possibility for yourself in our Team Business IT | Business Application:






Product Owner (gn) - Professional Service Automation platform 

full-time, perm, Europe (Timezone +/-3 hours)




As part of our further expansion, we are looking for a Product Owner. The success of innovative software solutions depends to a large extent on the performance of the functionality provided. At the same time, modern software applications must be innovative and easy to use for the end user. Do you like working with people and are you equally interested in current IT / development technology? A goal-oriented, structured approach and process is just as self-evident for you as adherence to quality specifications? Simply read on!





The role

In general

  • Technical expert of one or more solutions for the business subject matter experts
  • Provides various end-to-end processes for our strategic business domain “Services” together with the development teams
  • Close coordination with the specialist colleagues
  • Clean and transparent planning and prioritization of the backlog
  • Control of up to 2-3 globally distributed development teams (3-5 members)
  • Using state-of-the-art agile methods such as SAFe, SCRUM or KANBAN


More details

  • Using your experience about Professional Service Automation; act as a consultant for new features and suggest improvements
  • You organize the product backlog with the development teams and are always the contact person for organizational and technical decisions
  • Conduct meetings with development teams and stakeholders (refinements, planning, sprint reviews, demos, workshops)
  • Coordinate cross-team features with the product owners of other teams and coordinate technical and organizational dependencies
  • You design the roadmap for your services and communicate it to stakeholders
  • You are in close contact with our stakeholders and program leads to identify new requirements
  • In collaboration with your business analysis skills, you will translate requirements and features iterative into user stories and keep an eye on their value and ROI of the investment
  • You prioritize user stories according to their value as well as the roadmap



Objectives of this role

  • Design, integrate and implement enterprise-wide processes and applications with your development team(s) along the enterprise architecture guidelines
  • Establish you and your teams as a subject matter aware partner for the business domain “Services” that coordinates closely with the business to serve their requirements
  • Digitize the Professional Service Delivery processes and continuously improve the supporting applications



What we need to see from you

your experience:

  • 2+ years of experience as Product Owner, Business Analyst or Requirements Engineer in a Software Development environment
  • Experience and knowledge in Professional Service Automation (PSA) systems
  • Experience with a broad range of methods: e.g. BPM, Process Flow, Prototypes, Design Thinking, A/B Testing, Story Mapping, Stakeholder Analysis
  • Experience with commercial, sales and procurement processes in a service based business
  • Experience in monitoring success


your knowledge:

  • Good technical understanding of current (cloud) technologies and trends
  • Studies of business administration, business informatics or comparable background
  • Certification as Product Owner desirable
  • You communicate confidently in English language, German is a plus


your personality:

  • Leader who pursues a vision for your service/product and communicates it at all levels.
  • Strong decision-making and communication skills vis-à-vis stakeholders and agile teams
  • Independent, proactive and structured work as well as quality awareness and initiative in difficult situations
  • A goal-oriented and independent way of working
  • You love to work in a diverse team with people from a variety of backgrounds, cultures and with different levels of experience  
  • You can balance the investment and value of the things you build  
  • You live up and identify yourself with the values of our company 




What we have to offer you

  • Lived corporate values for an appreciative and supportive working atmosphere
  • Modern technical equipment for flexible and location-independent working
  • An employee share and recommendation program
  • Free language lessons (also possible during working hours)
  • Further training support in the form of grants and special leave days
  • Individual offer of internal coaching and psychological counseling
  • Team events and company parties
  • Individual dress code and free supply of fruit, drinks and rolls
  • and many more

* benefits may vary (depending on country)




Have we piqued your interest? 


If yes, we are looking forward to receiving your compelling application documents, including information on your availability (notice period) and salary expectations. Please use our online form to apply.




If you have the feeling that the position does not suit you... 


... you can still choose between two further options:

  1. You submit your application and together we have a look on other open jobs that might be a better match with your wishes and skills. Perhaps we can find another opportunity to starting your journey at SoftwareONE.
  2. You know someone who is even better suited for this job? Then feel free to use our referral program: Send us the application of your contact and receive a cash bonus if your referral is successful. (You can find more information about our program ConnectONE here).


What you should really know about us.

What we expect from our employees

Job Function

Business IT
Business IT, Englisch, Front-End, Cloud-Computing, Software, Service, Software-Entwicklung, Software-Test, Software-Tester, ITmitte.de, Empfehlungsbund